Privacy Policy

Effective Date: 18/02/2024

At Shop4Phone, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any other way. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes information you provide when you create an account, place an order, or contact us. Examples include your name, email address, phone number, billing and shipping address, and payment details.

  • Non-Personal Information: This includes technical data such as your IP address, browser type, device information, and browsing behavior on our website. This information is collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process your orders, handle payments, and ship products to the correct address.

  • Customer Support: To provide customer service and support, including resolving issues or answering your queries.

  • Marketing and Communication: We may use your information to send you promotional emails, newsletters, or updates about our products and services. You can opt-out of these communications at any time.

  • Improvement of Services: We use non-personal information to analyze and improve our website’s performance and user experience.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes using SSL encryption for all sensitive data exchanges and secure payment gateways for processing transactions. However, no method of electronic storage or transmission is 100% secure, so while we strive to protect your information, we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our website, process payments, and deliver products. These third parties are contractually obligated to protect your information and use it solely for the purposes of providing services to us.

We may also disclose your personal information if required by law, such as to comply with a subpoena or legal process.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience.

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.

  • Update or Correct Information: Update your personal information if it is inaccurate or incomplete.

  • Delete Your Data: Request the deletion of your personal data, subject to certain legal exceptions.

  • Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us at support@shop4phone.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to Shop4Phone and not to third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated version will include an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shop4Phone
Email: support@shop4phone.com